Excel

DGET function doesn’t work in Microsoft Excel

When the DGET function doesn’t work in Microsoft Excel, it can be frustrating, especially for beginners. Don’t worry—this problem is usually easy to fix. Understanding what might be causing the issue is the first step in resolving it.

Key Takeaways

  • The DGET function retrieves a single value from a database.
  • Common mistakes often arise from the criteria range or data formatting.
  • Simple corrections can typically resolve these issues.

Common Solutions

1. Check Your Database Range

  • Ensure that your data is formatted as a table or a well-defined range.
  • Confirm that there are no empty rows or columns in your database.

2. Verify the Criteria Range

  • Make sure the criteria you are using matches the database’s column headers exactly.
  • For example, if the header is “Age,” your criteria must also use “Age,” not “age.”

3. Ensure Unique Values in Criteria

  • The DGET function returns a single value, so ensure the criteria uniquely identify one record.
  • If multiple records meet the criteria, DGET will return an error.

4. Check for Data Types

  • The data types in your database and criteria must match (e.g., text vs. numbers).
  • If your database has numbers stored as text, this can lead to problems.

5. Use Correct Syntax

  • Review the syntax of the DGET function. The correct format is:
    =DGET(database, field, criteria).
  • Ensure you are using the correct references.
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Rare Solutions

6. Excel Version

  • Check if your version of Excel is up to date. Sometimes bugs are fixed in newer updates.

7. Correct Use of Named Ranges

  • If using named ranges, confirm that they are defined correctly.
  • Undefined or incorrectly referred named ranges can lead to function failures.

8. Use of Array Formulas

  • If you are using arrays, confirm that the array is entered correctly.
  • Array issues can sometimes prevent a function like DGET from working.

FAQ

Q1: Why does DGET return #NUM?

  • This error occurs when no records meet the criteria set. Ensure your criteria are correct.

Q2: Can DGET return more than one value?

  • No, DGET is designed to return only a single value based on your criteria.

Q3: What should I do if none of these solutions work?

  • Consider reaching out to Excel support or checking online forums for specialized help.

Conclusion

The most likely culprit when the DGET function doesn’t work is improper criteria or data formatting. By following the steps outlined above, you should be able to resolve the issue. If the problem persists, feel free to leave a comment for further assistance.

About the author

Jeffrey Collins

Jeffrey Collins

Jeffery Collins is a Microsoft Office specialist with over 15 years of experience in teaching, training, and business consulting. He has guided thousands of students and professionals in mastering Office applications such as Excel, Word, PowerPoint, and Outlook. From advanced Excel functions and VBA automation to professional Word formatting, data-driven PowerPoint presentations, and efficient email management in Outlook, Jeffery is passionate about making Office tools practical and accessible. On Softwers, he shares step-by-step guides, troubleshooting tips, and expert insights to help users unlock the full potential of Microsoft Office.